It is always easy to write or post something when you have a negative experience. It is much more time consuming to do so when you have a satisfactory experience. I just wanted to put this post out there to let people know it all depends on who your agent is on whether you will be pleased or not. I was called by First Family Insurance because I put my information online. They called me about 15 minutes after I submitted my info. My agent Sherry Frazier was nothing but pleasant to me and very informative about the different plans she offered. I told her that I was on a limited budget and let her know the most I was able to spend per month on health insurance.
After giving her some more detailed info. she hung up and looked for a plan that would fit my budget and my needs. She called me back about 1 hour later with 3 comparisons. She went over all 3 with me and let me pick out what I thought would fit my situation best.
So far I am very pleased with my insurance carrier Aetna and with my agent Sherry. She also told me she will let me know if anything new comes out that might help me even more.
So, before you make your decision by reading a few bad posts from people, make your own decision by interviewing your personal agent and only do business with him or her if you feel comfortable. At this point I am 100% satisfied with Sherry and with First Family Insurance and I would recommend them highly.
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