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I received a call from Family First who said my mortgage company referred them. Lisa called from a blocked number and didn't announce the company.

She said Renee Brown could come out to my home to assess I'm not in a nursing home or anything but I won't need a physical. She then stated I'd have to show my I'd and the process will take 10-15minutes. She said Renee will have her ID too. Something did seem right so I asked why number was blocked and lisa didn't say why but offers me this number to call 760932****.

After googling the company because I did feel good in my gut. I found terrible reviews on it. As a trained auditor I could see red flags in the companies i.e. defensive, argumentative, lack of ownership to dispirited, unprofessional tone.

This led me to believe it wasn't a good idea to deal with them. I immediately called to cancel and a man answered "hello" it appears to be a google number. He didn't announce name of company or anything. He became irate that I was cancelling and said next time do t send the paper back.

I said my loan company sent it and you received the referral. He said no, we sent the pink paper. Lisa said different. She also said they work with AIG.

I doubt it. I'm reporting this to my mortgage company just in case it's a scam or worse.

I told the man he's rude and unprofessional and it was no wonder they'd received such bad reviews online. Don't Use Them!

Reason of review: Not as described/ advertised.

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Guest

Lol anonymous - you guys comment on all of them to make it look like itโ€™s another company... people realize EVERY person commenting doesnโ€™t have the wrong company.

Guest

looks as though you are confusing Family First Life with another company called First Family Insurance. Please correct and clarify your review.

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